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Returns & Exchanges

returns with PayPal

Online Returns Process:

For all online purchases (including Click & Collect) please follow the following steps to return your item/s:

1. Complete the online returns form provided
2. Pack the item/s you would like to return and post to:

SKUMI Returns
36 Warrack St
Mount Coolum, QLD 4573

Once the item/s is received, we’ll process your refund and notify you via email. Depending on your payment method when you made the purchase, your refund will be credited back to you in 1-5 business days.

If the item returned does not meet our Returns and Exchange Policy your order will be sent back to you without a refund.


If a size exchange is required we recommend placing a new order online and returning your original item(s) for refund to avoid exchange items selling out.

  • Customer Details:

  • Purchase Details:

  • Date of Purchase:
  • DD slash MM slash YYYY
  • Place of purchase:
  • Item description & size:
  • Comments:
  • Reason for returning the item/s?
  • Is the item/s unworn and unwashed?

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